marketplace.sell_used_bike

Sell a used two-wheeler through a TOMO partner (CredR / BikeWale Used / Droom). Instant quote → at-home inspection → escrow → RC transfer. TOMO is the listing/quote conversational surface; the partner holds money and legal transfer.

1. Identity

Intent ID: marketplace.sell_used_bike
Vertical: marketplace
Verb: sell
Noun: used_bike
Primary agent: MarketplaceAgent
Sub-agents (DATA only): FinanceAgent (active-loan NOC), LogisticsAgent (pickup if not driveable), SafetyAgent (visit-safety flags)
Single-intent → completed action: instant quote → inspection visit → escrow payment → RC transfer initiation
Handoff layer: L2

2. NL Coverage

"sell my bike"
"what is my activa 2018 worth"
"sell my pulsar nakkalgutta"
"credR instant quote for my bike"
"sell my royal enfield at home pickup"
"sell my scooter today cash"
"evaluate my bike for sale"
"sell jawa 42"
"i want to sell my ola electric"
"bike home pickup sell"

Must NOT match: "buy used bike", "service my bike", "scrap my bike" (→ separate scrappage intent).

3. Input (slots)

Slot	Type	Required	Source
`make`	enum	HARD	NL or RC
`model`	string	HARD	NL or RC
`year`	int	HARD	NL or RC
`fuel`	enum [petrol, electric]	HARD	RC
`kms_driven`	int	HARD	seller declared
`owners`	int	HARD	RC
`rc_number`	string	HARD	Parivahan-verified
`pickup_address`	geo	HARD	saved or NL
`inspection_slot`	datetime	HARD	partner calendar
`existing_loan`	bool	SOFT	seller declared
`expected_price_inr`	int	SOFT	seller declared (honesty chip)

4. Provider Tools

get_instant_quote(make, model, year, fuel, kms_driven, owners) → {quote_inr, quote_ttl_min, quote_id}
schedule_inspection(quote_id, pickup_address, slot) → {visit_id, inspector_name, eta_min}
submit_inspection_report(visit_id) → {final_offer_inr, delta_inr, downgrade_reasons[]}
accept_offer(visit_id) → {transaction_id, escrow_state}
initiate_rc_transfer(transaction_id) → {form_29_pdf_url, form_30_pdf_url, parivahan_ack_id}
release_escrow(transaction_id) → {utr, settled_at_iso}
cancel_visit(visit_id, reason) → {cancellation_fee_inr}

5. Response Shape

Region 1 — INTELLIGENCE: quote_ttl_min, parivahan_verified, loan_outstanding_inr, local_demand_index, safety_flags
Region 2 — summary: "₹{quote_inr} instant quote, valid {ttl} min. Final after at-home inspection."
Region 3 — visual: stock reference photo (NOT seller's bike)
Region 4 — NOW pin: nearest inspector slot + partner badge
Region 5 — CHOICES: OK (highest quote), GOOD (balanced), GREAT (best match-rate)

6. Controlled Vocabularies

fuel: petrol | electric
owners: 1 | 2 | 3+
escrow_state: pending_inspection | inspected | offer_accepted | rc_initiated | escrow_held | settled | cancelled
downgrade_reason: accident_history | flood_damage | odometer_mismatch | major_panel_repaint | engine_blow_by | clutch_slip | tyres_below_2mm | interior_damage_severe | rust_chassis | aftermarket_unauthorized | battery_health_below_70 (EV)
partner: credr | bikewale_used | droom | spinny_assured_bikes

7. TTBS Dimensions

Dim	Weight	Signal
Time	0.20	quote TTL, slot ETA, escrow SLA
Taste	0.10	partner brand preference
Budget	0.40	quote, downgrade history, no hidden cuts
Safety	0.30	Parivahan-verified, RC transfer assist, escrow protection, inspector ID badge, female-friendly toggle

8. Completion Contract

Complete when:

Seller accepts final offer
escrow_state=escrow_held AND parivahan_ack_id present
Pickup confirmed OR self-handover done
CPC: event=sale_completed, amount_inr = referral fee, pass_through_inr = 0

9. Widget

CHOICES card (3 partners)
HONESTY strip: "Final offer may differ from instant quote — average downgrade in {city} = ₹{X}"
SLOT picker + female-inspector toggle
POST-INSPECTION reveal card: final + delta + plain-English reasons + Accept/Reject
ESCROW status pill
RC TRANSFER card

NEVER show "guaranteed best price", AI photos, fake inspector ratings.

10. Caching Policy

Key	TTL	Invalidate on
`instant_quote:bike:{make}:{model}:{year}:{fuel}:{kms_band}`	quote_ttl_min (max 1440)	partner price refresh
`parivahan:rc:{rc}`	30 days	blacklist, transfer-in-progress
`partner:reputation`	7 days	complaint spike
`inspector:availability`	15 min	bookings

No caching of final offer or escrow state.

11. Error Codes

Code	Meaning	UX
`MKT_QUOTE_EXPIRED`	TTL elapsed	regenerate
`MKT_RC_BLACKLIST`	hard block	reason chip
`MKT_LOAN_NOC_REQUIRED`	active hypothecation	FinanceAgent NOC sub-flow
`MKT_INSPECTOR_NO_SHOW`	SLA breach	reschedule + credit
`MKT_DOWNGRADE_EXCESSIVE`	final < 80% quote	honesty chip + cooling-off
`MKT_PARIVAHAN_DOWN`	RTO down	retry queue
`MKT_ESCROW_BANK_FAIL`	partner bank rail	freeze + support

12. Sandbox → Production Checklist

100 sample RCs in sandbox
Parivahan verify live+test
Inspector dispatch 3 cities
Escrow 10 × ₹1
Form 29/30 byte-equal RTO
CPC HMAC 50 events
Downgrade ENUM audit per partner
Female-inspector toggle
Anti-fab audit

13. Anti-Fabrication Rules

NEVER paid placement
NEVER AI seller bike photos
NEVER synthesise market-comparison ₹
NEVER fake inspector ratings
NEVER claim TOMO holds money
NEVER hide downgrade reasons
NEVER cache final offer

14. Regulatory Framing

MV Act 1988 §50 — Form 29 + Form 30 within 14 days (CMVR Rule 55)
Insurance Act 1938 — policy transfer to buyer within 14 days
GST — partner margin scheme; individual seller pays no GST on sale
RBI hypothecation — NOC required if loan active
DPDPA 2023 — Aadhaar/PAN to partner only
State RTO fee — buyer convention
Cybercrime advisory — TOMO never asks for OTPs