marketplace.buy_used_electronics

Buy refurbished / pre-owned electronics (phones, laptops, tablets, cameras, gaming, audio) through TOMO partners (Cashify / 2GUD / Apple Certified Refurbished / Amazon Renewed / Yaantra). Grade-verified, warranty-backed, IMEI/serial-checked. TOMO is the discovery + comparison surface; partner holds money + warranty + return rail.

1. Identity

Intent ID: marketplace.buy_used_electronics
Vertical: marketplace
Verb: buy
Noun: used_electronics
Primary agent: MarketplaceAgent
Sub-agents (DATA only): FinanceAgent (no-cost EMI), LogisticsAgent (delivery ETA), SafetyAgent (IMEI blacklist / stolen-device check)
Single-intent → completed action: shortlist → grade-verified listing → checkout → delivery scheduled
Handoff layer: L2

2. NL Coverage

"buy used iphone"
"refurbished macbook air below 60000"
"second hand laptop for college"
"cashify iphone 13 quote"
"amazon renewed iphone"
"buy used dslr nikon"
"refurbished ps5"
"good condition used iphone 12 mini"
"pre-owned airpods pro"
"used iphone with warranty"

Must NOT match: "sell my phone" (→ marketplace.sell_used_electronics), "repair my laptop" (→ auto_service.book_service rejects; this routes to electronics-repair intent if exists).

3. Input (slots)

Slot	Type	Required	Source
`category`	enum [smartphone, laptop, tablet, camera, gaming, audio, wearable, monitor]	HARD	NL
`brand`	string	SOFT	NL
`model`	string	SOFT	NL
`budget_max_inr`	int	HARD	NL or default category baseline
`grade_min`	enum [unboxed, like_new, superb, good, fair]	SOFT	NL or default `good`
`warranty_min_days`	int	SOFT	NL or default 90
`delivery_pincode`	geo	HARD	saved or NL
`finance_required`	bool	SOFT	NL

4. Provider Tools

search_inventory(filters) → {listings[], total, partner_id}
get_listing_detail(listing_id) → {imei_or_serial, grade, condition_report_url, photos[], original_purchase_year, warranty_days, return_window_days, partner_price_inr}
verify_imei(imei) → {stolen_blacklist, carrier_lock, activation_lock, original_warranty_status}
lock_listing(listing_id, hold_minutes) → {lock_id, expires_at}
initiate_purchase(lock_id, payment_method) → {transaction_id}
arrange_delivery(transaction_id, address) → {logistics_id, eta_hours}

5. Response Shape

Region 1 — INTELLIGENCE: imei_clean=true, activation_lock_clear, grade, warranty_days, return_window_days, original_box_included, accessories_included[]
Region 2 — summary: "{count} {category} listings, {grade}+ grade, ≥{warranty_days}d warranty."
Region 3 — visual: partner-uploaded condition photos (NOT stock for unboxed/like_new/superb)
Region 4 — NOW pin: nearest delivery ETA + lock timer
Region 5 — CHOICES: OK (lowest price, meets HARD), GOOD (balanced), GREAT (best grade + longest warranty + accessories)

6. Controlled Vocabularies

category: smartphone | laptop | tablet | camera | gaming | audio | wearable | monitor
grade: unboxed | like_new | superb | good | fair
partner: cashify | 2gud | apple_refurbished | amazon_renewed | yaantra | flipkart_refurbished
hard_filter_reject: imei_blacklist | stolen_alert | activation_lock_active | carrier_lock_active | parts_authenticity_fail
accessory: original_box | charger | cable | earphones | stylus | strap | adapter

7. TTBS Dimensions

Dim	Weight	Signal
Time	0.15	delivery ETA, return-window window
Taste	0.25	brand fit, colour, storage variant
Budget	0.35	price within budget, no-cost EMI fit, no hidden fees
Safety	0.25	IMEI clean, activation/carrier unlocked, warranty active, partner return policy

8. Completion Contract

Complete when:

Buyer checkout confirmed
Partner transaction_id returned + IMEI/serial logged
Delivery scheduled (logistics_id present)
CPC: event=purchase_completed, amount_inr = partner referral fee

9. Widget

CHOICES card: 3 tiers with hero photo + price + grade badge + warranty chip
DETAIL bubble: condition photo carousel, condition report PDF, IMEI-clean chip, accessory list, return-window chip
CHECKOUT: payment + address + delivery ETA
POST-PURCHASE: tracking + warranty card + return window timer

NEVER show: AI-rendered photos for graded devices, synthetic ratings, "lowest price guaranteed".

10. Caching Policy

Key	TTL	Invalidate on
`listing:{partner}:{listing_id}`	5 min	edit, sold
`imei_blacklist:{imei}`	24 h	refresh
`partner:reputation:{partner}`	7 days	complaint spike
`delivery_eta:{pincode}`	1 h	logistics rail change

11. Error Codes

Code	Meaning	UX
`MKT_LISTING_SOLD`	already sold	suppress
`MKT_IMEI_BLACKLIST`	hard block	reason chip
`MKT_LOCK_EXPIRED`	hold timed out	re-lock
`MKT_FINANCE_REJECT`	EMI declined	alt lenders
`MKT_DELIVERY_REGION_UNSERVICEABLE`	pincode out	alt pickup
`MKT_WARRANTY_EXPIRED`	listing warranty lapsed	suppress or flag

12. Sandbox → Production Checklist

100 sample listings across 4 partners
IMEI blacklist API 50 sample IMEIs
Condition report PDF render
Delivery ETA in 5 pincodes
CPC HMAC 50 events
Grade ENUM mapping audit per partner
Anti-fab audit

13. Anti-Fabrication Rules

NEVER paid placement
NEVER AI photos for graded items
NEVER synthesise grade
NEVER hide IMEI blacklist status
NEVER claim "best price" without partner-cited comparison
NEVER claim TOMO holds warranty (partner does)
NEVER cache IMEI clean status >24h

14. Regulatory Framing

Consumer Protection Act 2019 — pre-owned/refurbished category must declare grade + warranty
BIS — partner responsible for spurious-part liability
DGFT — imported refurbished electronics under MeitY E-Waste Rules 2022
DoT IMEI — IMEI blacklist check via CEIR (Central Equipment Identity Register)
DPDPA 2023 — buyer PII to partner only
GST — partner margin scheme on used electronics from individual sellers
MeitY E-Waste Management Rules 2022 — partner must accept device-for-recycle if buyer returns under EOL