marketplace.buy_used_furniture

Buy pre-owned furniture through TOMO partners (Furlenco resale / Rentomojo resale / OLX / Quikr / FabIndia certified pre-owned / Pepperfry second-life). Condition-graded, partner-inspected, delivery + assembly included where offered.

1. Identity

Intent ID: marketplace.buy_used_furniture
Vertical: marketplace
Verb: buy
Noun: used_furniture
Primary agent: MarketplaceAgent
Sub-agents (DATA only): LogisticsAgent (cross-city moves), SafetyAgent (pest/mould flags)
Single-intent → completed action: shortlist → grade-verified listing → checkout → delivery + assembly scheduled
Handoff layer: L2

2. NL Coverage

"buy used sofa"
"second hand dining table hyderabad"
"olx sofa set nakkalgutta"
"refurbished wardrobe below 15000"
"used bed frame queen"
"pepperfry second life sofa"
"buy used office chair"
"used study table for kids"
"pre-owned king bed with mattress"

Must NOT match: "sell my furniture", "rent furniture" (→ housing.rent_furniture if exists).

3. Input (slots)

Slot	Type	Required	Source
`category`	enum [sofa, bed, mattress, dining, wardrobe, study, office, storage, decor, kids]	HARD	NL
`material`	enum [wood, engineered_wood, metal, fabric, leather, rattan, plastic]	SOFT	NL
`budget_max_inr`	int	HARD	NL or default
`grade_min`	enum [like_new, superb, good, fair]	SOFT	default `good`
`delivery_pincode`	geo	HARD	saved or NL
`assembly_required`	bool	SOFT	default true
`dimensions_max_cm`	obj `{l,w,h}`	SOFT	NL (lift fit check)

4. Provider Tools

search_inventory(filters) → {listings[], total, partner_id}
get_listing_detail(listing_id) → {grade, condition_report_url, photos[], dimensions, weight_kg, material, pest_treatment_done, partner_price_inr, assembly_offered, delivery_eta_days}
lock_listing(listing_id, hold_minutes) → {lock_id, expires_at}
initiate_purchase(lock_id, payment_method) → {transaction_id}
arrange_delivery(transaction_id, address, lift_floor) → {logistics_id, eta_days, lift_surcharge_inr}
schedule_assembly(transaction_id, slot) → {assembly_id}

5. Response Shape

Region 1 — INTELLIGENCE: grade, pest_treatment_done=true, delivery_eta_days, assembly_offered, lift_surcharge_inr, return_window_days
Region 2 — summary: "{count} {category} listings, {grade}+, partner-inspected, delivery {eta_days}d."
Region 3 — visual: real partner-uploaded photos (NOT AI, NOT catalog stock)
Region 4 — NOW pin: earliest delivery slot + lock timer
Region 5 — CHOICES: OK (lowest meeting HARD), GOOD (balanced), GREAT (top grade + assembly included + longest warranty)

6. Controlled Vocabularies

category: sofa | bed | mattress | dining | wardrobe | study | office | storage | decor | kids
material: wood | engineered_wood | metal | fabric | leather | rattan | plastic
grade: like_new | superb | good | fair
partner: furlenco_resale | rentomojo_resale | olx | quikr | pepperfry_second_life | fabindia_preowned
hard_filter_reject: pest_infestation | mould | structural_break | hazardous_chemical_finish
assembly_offered: full | partial | none

7. TTBS Dimensions

Dim	Weight	Signal
Time	0.15	delivery + assembly ETA
Taste	0.30	category fit, material, colour, style match
Budget	0.30	price within budget, assembly+delivery included, no hidden lift fee
Safety	0.25	pest-treated, structural inspection, return window, partner reputation

8. Completion Contract

Complete when:

Buyer checkout confirmed
Partner transaction_id returned
Delivery scheduled (logistics_id present)
CPC: event=purchase_completed, amount_inr = referral fee

9. Widget

CHOICES card: 3 tiers with hero photo + price + grade + delivery ETA + lift surcharge chip
DETAIL bubble: photo carousel, condition report, dimensions vs lift fit check, return-window chip
LIFT CHECK pre-flight: floor + lift dimensions → surcharge calc
DELIVERY + ASSEMBLY scheduler

NEVER show AI photos, synthetic ratings, stock images for graded items.

10. Caching Policy

Key	TTL	Invalidate on
`listing:{partner}:{listing_id}`	5 min	edit, sold
`delivery_eta:{pincode}`	1 h	logistics change
`partner:reputation`	7 days	complaint spike

11. Error Codes

Code	Meaning	UX
`MKT_LISTING_SOLD`	sold	suppress
`MKT_LOCK_EXPIRED`	timed out	re-lock
`MKT_DELIVERY_REGION_UNSERVICEABLE`	pincode out	alt pickup
`MKT_LIFT_FIT_FAIL`	dimensions exceed lift	surface alt route or carpenter assist
`MKT_ASSEMBLY_UNAVAILABLE`	partner can't assemble in pincode	DIY note or alt carpenter

12. Sandbox → Production Checklist

100 sample listings across 4 partners
Condition report PDF render
Delivery ETA 5 pincodes
Lift surcharge calc tested
CPC HMAC 50 events
Grade ENUM audit per partner
Anti-fab audit

13. Anti-Fabrication Rules

NEVER paid placement
NEVER AI photos
NEVER stock catalog images for graded furniture
NEVER synthesise grade
NEVER hide lift surcharge until checkout
NEVER claim TOMO assembles (partner/carpenter does)

14. Regulatory Framing

Consumer Protection Act 2019 — grade + return window disclosure
BIS / IS standards — partner liability for structural safety; child furniture stricter
DPDPA 2023 — buyer PII to partner only
GST — partner margin scheme on used
MoEFCC E-Waste / Plastic Waste Rules — partner responsible for non-resaleable end-of-life routing