marketplace.buy_used_bike

Buy a used two-wheeler (motorcycle / scooter) through a TOMO partner (CredR / BikeWale Used / Droom / OLX). Parivahan-verified RC, partner inspection report, RC transfer assist. TOMO is the discovery + conversational surface; the partner holds the money and the legal transfer.

1. Identity

• Intent ID: marketplace.buy_used_bike
• Vertical: marketplace
• Verb: buy
• Noun: used_bike
• Primary agent: MarketplaceAgent
• Sub-agents enriching (DATA only): FinanceAgent (two-wheeler loan pre-approval), SafetyAgent (RC blacklist/theft flags), LogisticsAgent (cross-city delivery if buyer remote)
• Single-intent → completed action: shortlist → test-ride booking → escrow payment → RC transfer initiation
• Handoff layer: L2 (embedded micro-frontend for paperwork)

2. NL Coverage (must-classify utterances)

• "buy used bike"
• "second hand activa hyderabad"
• "used royal enfield classic 350 below 1.5 lakh"
• "used pulsar 150 in nakkalgutta"
• "credR bikes near me"
• "buy used scooter under 50k"
• "used kawasaki ninja 300"
• "good condition used bike below 80000"
• "test ride used bike at home"
• "used jawa 42 with finance"

Must NOT match: "sell my bike" (→ marketplace.sell_used_bike), "service my bike" (→ auto_service.book_service), "bike rental" (→ ride.book_self_drive_bike).

3. Input (slots)

4. Provider Tools (partner MCP capabilities)

• search_inventory(filters) → {listings[], total, partner_id}
• get_listing_detail(listing_id) → {vin, rc_number, inspection_report_url, photos[], owners, kms, year, asking_price_inr, final_price_after_inspection_inr, blemishes[]}
• verify_rc(rc_number) → {owner_name, fitness_valid_to, insurance_valid_to, puc_valid_to, hypothecation, blacklist}
• book_test_ride(listing_id, slot, address) → {ride_id, executive_name, eta_min}
• lock_listing(listing_id, hold_minutes) → {lock_id, expires_at}
• initiate_purchase(lock_id, payment_method) → {transaction_id, escrow_state}
• initiate_rc_transfer(transaction_id) → {form_29_pdf_url, form_30_pdf_url, parivahan_ack_id}
• arrange_delivery(transaction_id, delivery_address) → {logistics_id, eta_days}

5. Response Shape (Conv Intel 5-region grammar)

• Region 1 — INTELLIGENCE strip: parivahan_verified=true, inspection_score, accident_history=false, insurance_active, puc_active, hypothecation_cleared, test_ride_available, return_window_days
• Region 2 — one-line summary: "{count} bikes match in {city}, {N}-point inspected, RC transfer included."
• Region 3 — visual anchor: partner-uploaded photos (NOT AI-generated, NOT stock)
• Region 4 — NOW pin: nearest test-ride slot + lock-listing timer
• Region 5 — TOMO CHOICES (OK/GOOD/GREAT):
  • OK: lowest price meeting all HARD filters
  • GOOD: balanced (price + inspection score + low owners + low kms)
  • GREAT: top condition, low owners, recent year, full insurance+PUC valid

6. Controlled Vocabularies (STRICT ENUM)

• body_type: commuter | sport | cruiser | adv | scooter | ev
• fuel: petrol | electric
• partner: credr | bikewale_used | droom | olx | spinny_assured_bikes
• inspection_score_band: A (90-100) | B (75-89) | C (60-74) | reject (<60, must not list)
• blemish_severity: cosmetic | functional | structural
• hard_filter_reject: accident_chassis | flood_damage | odometer_tamper | rc_blacklist | theft_alert | engine_seized

Any listing flagged hard_filter_reject MUST be suppressed regardless of partner ranking.

7. TTBS Dimensions (weights)

8. Completion Contract

Mission completes when ALL of:

1. Buyer accepts final post-inspection price
2. Partner emits escrow_state=escrow_held AND parivahan_ack_id present
3. Test-ride waived OR completed
4. CPC webhook: event=purchase_completed, amount_inr = partner referral fee (NOT bike price)

9. Widget (in-chat surface)

• CHOICES card: 3 listings OK/GOOD/GREAT with hero photo + price + inspection-score badge + owners/kms/year chips
• DETAIL bubble: full photo carousel, inspection report PDF, RC verification chip, blemish list (plain English), test-ride button, lock-listing CTA
• TEST-RIDE card: slot picker, address, executive verification badge
• RC TRANSFER card: Form 29/30 + Parivahan ack + ETA

NEVER show: AI-rendered bike photos, synthetic ratings, "guaranteed lowest price" copy.

10. Caching Policy

11. Error Codes

12. Sandbox → Production Checklist

• 100 sample listings across all partners
• Parivahan verify 50 sample RCs
• Inspection report PDF render in 3 cities
• Escrow rail 10 × ₹1 test
• Form 29/30 byte-equal to RTO
• CPC HMAC 50 events
• Female-friendly test-ride exec toggle
• Anti-fabrication audit

13. Anti-Fabrication Rules

• NEVER show paid placement
• NEVER render AI photos
• NEVER synthesise inspection scores
• NEVER hide blemishes
• NEVER claim "lowest price" without partner-cited comparison
• NEVER cache final post-inspection price
• NEVER claim TOMO holds money

14. Regulatory Framing

• Motor Vehicles Act 1988 §50 — Form 29 (intimation, seller) + Form 30 (transfer, buyer) at RTO of registration
• CMVR 1989 Rule 55 — 14-day filing window
• Insurance Act 1938 — policy transfer to buyer within 14 days; partner facilitates
• GST — partner margin scheme applies; buyer pays no additional GST on used purchase from individual
• DPDPA 2023 — buyer's Aadhaar/PAN collected by partner, not TOMO
• State RTO fee — paid by buyer; surface in T&C
• Cybercrime advisory — TOMO never asks for OTPs or financial credentials